Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICTICT202 Mapping and Delivery Guide
Work and communicate effectively in an ICT environment
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | ICTICT202 - Work and communicate effectively in an ICT environment |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to work and communicate effectively within organisational policies and governance arrangements, using information and communications technology (ICT) systems, equipment and software.It applies to individuals who may work under supervision with responsibility to support others within a small office environment.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to: a workstation a range of ICT equipment, operating systems, software and technical information organisational policies, procedures and governance documents. Assessors must satisfy NVR/AQTF assessor requirements. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Prepare to communicate and work effectively within an ICT organisation |
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Element: Use positive and varied communication strategies with ICT clients |
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